Shipping policy

Getting your pet’s favourite essentials delivered is simple with Pawtivio.

Order Processing
Please allow 1–2 working days for your order to be processed before dispatch. Working days are Monday to Friday, excluding bank holidays.

UK Mainland Delivery
Standard delivery is estimated at 3–5 working days after dispatch. Delivery times are estimates and may vary during busy periods.

Shipping Charges
Shipping costs are calculated and displayed at checkout before you complete your purchase.

Scottish Highlands, Islands & Northern Ireland
Delivery options and estimated times may vary by postcode. Please check the delivery options available at checkout.

Order Tracking
Where tracking is available, your dispatch confirmation email will include a link so you can follow your delivery.

Need Help?
For questions about your delivery, please contact us through our Contact page and include your order number.